Account Manager
Be the bridge between TruImpact and brand founders. You own the relationship, the communication, and the delivery cadence. You're the go-to contact for clients via WhatsApp, email, Slack - keeping communication timely, proactive, and clear.
About TruImpact
TruImpact is a performance-first D2C growth company that works as an extension of your team, not a vendor. We manage full-funnel growth for 15-18 D2C brands across supplements, ethnic wear, kids apparel, stickers, lab diamonds, and more. Our founders have consulted 150+ brands, worked with 15+ agencies, and managed ₹850Cr+ in revenue. We're building a super-lean team focused on a select group of high-growth D2C clients. If you're obsessed with performance, this is the place to be.
Key Result Areas
What you'll own
Client retention and satisfaction
Weekly performance reporting and structured client calls
Internal task coordination across teams
Escalation management and proactive problem-solving
Upsell identification and strategic recommendations
Meeting management - scheduling, leading, and driving accountability
Requirements
What we need from you
1-3 years in account management, client servicing, or ops at a marketing/branding agency (agency experience required)
Solid understanding of D2C, branding, and performance marketing
Hands-on with Google Sheets, Slack, Notion, and project management platforms
You can hold a founder call without needing a script
You're organized and nothing falls through the cracks
Ability to translate briefs into actionable strategies
Why TruImpact
Why this is your next move
You're not a glorified email forwarder. You'll understand the media strategy, sit in performance reviews, and have opinions on what's working. Founders will rely on you as much as the media buyers. Direct access to founders, clients, and decision-makers.
Expectations
What we expect from you
You reply within 2 hours during work hours. You prep every call with numbers. You catch a missed deadline before the client does. You never say 'let me check with the team' without following through the same day. You're a strategic partner, not a messenger.
Apply now
Ready? Let's go.
Fill out the form below. We read every application.
Account Manager
Be the bridge between TruImpact and brand founders. You own the relationship, the communication, and the delivery cadence. You're the go-to contact for clients via WhatsApp, email, Slack - keeping communication timely, proactive, and clear.
About TruImpact
TruImpact is a performance-first D2C growth company that works as an extension of your team, not a vendor. We manage full-funnel growth for 15-18 D2C brands across supplements, ethnic wear, kids apparel, stickers, lab diamonds, and more. Our founders have consulted 150+ brands, worked with 15+ agencies, and managed ₹850Cr+ in revenue. We're building a super-lean team focused on a select group of high-growth D2C clients. If you're obsessed with performance, this is the place to be.
Key Result Areas
What you'll own
Client retention and satisfaction
Weekly performance reporting and structured client calls
Internal task coordination across teams
Escalation management and proactive problem-solving
Upsell identification and strategic recommendations
Meeting management - scheduling, leading, and driving accountability
Requirements
What we need from you
1-3 years in account management, client servicing, or ops at a marketing/branding agency (agency experience required)
Solid understanding of D2C, branding, and performance marketing
Hands-on with Google Sheets, Slack, Notion, and project management platforms
You can hold a founder call without needing a script
You're organized and nothing falls through the cracks
Ability to translate briefs into actionable strategies
Why TruImpact
Why this is your next move
You're not a glorified email forwarder. You'll understand the media strategy, sit in performance reviews, and have opinions on what's working. Founders will rely on you as much as the media buyers. Direct access to founders, clients, and decision-makers.
Expectations
What we expect from you
You reply within 2 hours during work hours. You prep every call with numbers. You catch a missed deadline before the client does. You never say 'let me check with the team' without following through the same day. You're a strategic partner, not a messenger.
Apply now
Ready? Let's go.
Fill out the form below. We read every application. No resume black holes.